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Byadmin

Online Marketing Manager

A leading national Law Firm is seeking an Online Marketing Manager to join their team. This is a Permanent, Part-Time, opportunity (3 days a week). Remuneration package: £40,000 pro-rata plus benefits. Immediate Start Available.

Online Marketing Manager Responsibilities:

  • Own online marketing presence for the Clinical Negligence Team.
  • Source external content for commentary.
  • Source internal content for case write-ups and thought pieces.
  • Work closely with the Business Development team to ensure consistency with marketing approach and branding.
  • Explore relevant advertising opportunities.
  • Create adverts, with assistance from the wider Business Development Team.
  • Run Pay Per Click advertising campaigns through social media.

About You:

  • A minimum of 2 years’ experience as a Copywriter.
  • Social Media management and PPC advertising experience.
  • Must have strong written and verbal communication skills with the ability to communicate with senior stakeholders.
  • Experience working in a legal or professional services environment.
  • Technical skills – good knowledge of Word, PowerPoint and Excel.
  • Strong understanding/ experience of business development and marketing programmes. 
  • Good time management and project management skills with the ability to prioritise workload.
  • Confident with excellent interpersonal and networking skills.
  • Track record of developing business development and managing programmes and processes.

Your Reward:

  • Remuneration package: £40,000 pro-rata, plus benefits.
  • Potential to grow and expand in this role to other practice areas once a successful online footprint has been established.

Candidates MUST be eligible to work in the UK without restrictions.

If you meet all of the above criteria, APPLY NOW

Byadmin

Customer Success Manager

A leading marketing insight company are seeking a Customer Success Manager to join their London team.  You will report into the Account Manager.  This is a Full-Time, Permanent opportunity, paying a salary of up to £30,000 per annum + benefits.

Your Responsibilities:

Customer Relationship Management 
• Work collaboratively with Account Managers to retain and develop clients.
• Respond to calls and emails from clients in a timely manner.
• Provide training sessions tailored to client needs to demonstrate the value of the metrics platforms
• Suggest improved ways of working which supports the delivery of great service.
• Actively seek responses during client feedback surveys (such as NPS).
• Maintain salesforce and update new users on the system.

Sales Support 
• Deliver quarterly overviews of accounts at risk and ensure actions required are prioritised and carried out.
• Communicate propositions to clients to support sales efforts and pass over leads.

Client Engagement and Knowledge Sharing 
• Produce relevant and actionable inspires for clients.
• Uncover key trends in the data at a vertical level.
• Make recommendations based on a client’s digital marketing goals which are insight led.
• Proactively identify clients that are under-engaged and create action plans to tackle this.
• Develop and maintain materials for the support training portal.
• Host vertical and training webinars for the client base.
• Raise awareness of the user forum and relevant blogs.
• Promote and share digital knowledge across the wider team.

About You:

  • Recent Graduate (or equivalent)
  • Digital background experience
  • Strong analytical skills
  • Excellent communication & relationship building
  • Customer service focused
  • Commercial awareness
  • Strong Problem-solving skills
  • Pro-active team player

 Your Reward:

  • Great remuneration package
  • Private Medical, Dental and Life cover
  • Performance Bonus
  • Annual pay reviews
  • Generous pension
  • Subsidized Gym Membership
  • FREE breakfast, lunch and snacks
  • Supportive, down-to-earth team environment & culture

If you meet all of the above criteria, APPLY NOW!